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- #The scoop n scootery drivers
- #The scoop n scootery driver
- #The scoop n scootery pro
- #The scoop n scootery free
So if you're gluten free I highly recommend that you don't get the black raspberry.
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But I didn't want a sundae so I ordered the smallest size they had of black raspberry ice-cream and got a rather large serving of black raspberry with pieces of brownie, or something similar, in it for $4.75. As my husband says, "It's an internet business masquerading as an ice-cream parlor, don't let the tin ceiling fool you." The menu is very limited in the way of general single-serve flavors of ice-cream, unless you want to get a sundae and then the possibilities are endless. If you're looking for a friendly, neighborhood creamery where you can pop in and get a scoop of your favorite, this is not it. Otherwise we'd have to order on-line and either pick it up or get it delivered. We were lucky because they were still accepting walk-ins even though walk-in hours ended at 7:00 PM.on a Saturday night. This shop opened in our neighborhood a little while ago so my husband and I thought we'd stop in for some ice cream on our walk home from an early dinner.on a Saturday 7:50PM. With this model, instead of waiting 60 minutes for your ice cream, it’s more likely that you’ll be waiting around 35 minutes or less.I will preface this by stating that the staff were not unfriendly.
#The scoop n scootery drivers
By putting guidelines in place that strive to have drivers depart the truck every 30 minutes during off peak and 15 minutes during peak intervals, we were able to project a 54% improvement in ice cream idle time and 39% improvement in total customer wait time. As soon as the owner is forced to multitask between walk ups and online orders he loses sight of servicing the customers which are not in front of him and average wait times increase by 20-25 minutes during the rest of the peak period. While orders placed within the 6:00-9:00 time frame have a relatively consistent wait time, as walk up orders increase at the end of the peak time frame, the efficiencies of the delivery process breakdown. This line depicts the linear view of how this erratic delivery cadence impacts the variance of wait times.
#The scoop n scootery driver
Anecdotally, there was one instance during observation where both drivers were coming and going at about the same time-if you were the first person to place an order after the driver left you could be waiting upwards of 80 minutes for your ice cream which is a far cry from the 30 minutes they boast on their website. Even with two drivers during peak times, average total wait time for customers averaged about an hour and sundaes were idling in the truck for an average of 20 minutes after assembly and before they were taken by the driver to be delivered. As soon as the driver returns, Austin hands him however many orders are completed at that very moment and sends him on his way. In watching the video, it became clear that Scootery was focused on keeping the driver at 100% capacity utilization and as a result, neglected to consider the effects on overall customer wait times and product quality.- Very much a "Lean Startup" - Intuition -> Real-time Data Tools to Capture embed video clip (file 0121).First name 2012: Scoop n’ Scoot New Name 2014: The Scoop n’ Scootery.
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#The scoop n scootery pro
Speedline LiveMaps Lavu BestRoute Pro Road Warrior Delivery Droid Promotional materials for repeat business Route optimization app for delivery drivers 40% will arrive on time during peak times Number of orders Current Wait Time Optimized Wait Time O 15 minutes for two drivers at peak times Drivers should leave at predetermined intervals Focus of current model leads to unforeseen inefficiencies SundaeAssembly Process Cycle time: 146 seconds/unit SundaesOrderto Delivery Throughput time: 3603 seconds (2.65 order per delivery) 38 deliveries/day/person The Scoop n' Scootery - It's all about the delivery